Spa Sanctuary at Meraki Escape

Where your bodies soften, your minds quiet, and the world falls quietly away

Our Spa Sanctuary at Meraki Escape is where slow moments, warm light, and gentle touch bring you back to yourselves and to each other.

WANT TO GO DEEPER?

 Design a Multi-Day Couples Spa & Wellness Retreat

If you’d like to turn your spa experience into something even more restorative, we can help you create a fully customized multi-night Couples Retreat—complete with a private chef, daily spa and wellness experiences, and a curated schedule designed around how you want to feel when you go home.

Tell us whether you’re craving rest, inspiration, or reconnection… and we’ll curate the rest.

READY TO UNWIND TOGETHER?

Let us take care of every detail so you can simply relax and enjoy each other.

MERAKI ESCAPE'S SPA AND WELLNESS POLICIES

1.  Experience Description:

Meraki Escape spa and wellness sessions provide reserved, private access to wellness services at one of our on-property locations. Overnight guests may enjoy sessions privately in their cabin or at one of our waterfalls or courtyard. Day guests may enjoy sessions at one of our waterfalls or courtyard, based on availability. Meraki Escape does not accept walk-ins and offers spa and wellness sessions by advance reservation only

2.  Pricing and Fees

Prices do not include tax. A gratuity is not required, as it is already thoughtfully built into our pricing so you can relax without any added expectations. That said, if you feel your experience went above and beyond, additional gratitude for our team is always welcome, though never assumed.

A Day Guest Fee of $50 applies in addition to service pricing. See Section 4, Reservations & Payment, and Section 3, Guest Limit, Age Requirement & Third-Party Access, for additional day guest terms.

3.  Guest Limit, Age Requirement and Third Party Access

This experience is limited to a maximum of two guests. All guests must be 25 years of age or older to participate, unless otherwise approved by Meraki Escape. In no case will a guest younger than 21 be permitted. Guests may be asked to present valid identification to verify age.  No additional guests, visitors, photographers, observers, vendors, or third parties are permitted unless approved in advance by Meraki Escape in writing.

4.  Reservations and Payment 

Advance reservations are required and are not confirmed until the required deposit has been received by Meraki Escape. A 50% deposit is required at the time of booking. A non-refundable $25 Practitioner Reservation Fee is included in the deposit and applies once the reservation is confirmed.

Overnight Guests: The remaining balance is due, along with the cabin balance, seven (7) days prior to arrival.

Day Guests: The remaining balance is due seven (7) days prior to the scheduled session.

5.  Cancellation and Rescheduling   

Because this experience requires Meraki Escape to reserve a practitioner and remove the date and time from availability for other guests, cancellation terms are strictly enforced. Payment terms are outlined in Section 4, Reservations & Payment

Overnight Guests: If a guest cancels 72 hours or more prior to the scheduled service, any eligible refund will be issued minus the non-refundable $25 Practitioner Reservation Fee and a 3% credit-card processing fee from the original transaction. Cancellations made within 72 hours of the scheduled service are non-refundable. No-shows will be charged in full.

Day Guests: If a guest cancels 72 hours or more prior to the scheduled service, any eligible refund will be issued minus the non-refundable $25 Practitioner Reservation Fee and a 3% credit-card processing fee from the original transaction. Cancellations made within 72 hours of the scheduled service are non-refundable. No-shows will be charged in full. This cancellation policy does not apply when Meraki Escape cancels the experience due to weather pursuant to Section 6, Weather Policy. Meraki Escape will make reasonable efforts to reschedule the experience if availability allows; however, rescheduling is not guaranteed and does not waive, modify, or extend the cancellation policy.

6.  Weather Policy

Overnight Guests: Sessions held outdoors will be moved in-cabin in case of inclement weather, for a cozy, uninterrupted experience.

Day Guests: Day guest sessions have no indoor backup location. Meraki Escape will make the final weather determination by 10:00 AM the day prior to your scheduled session. If conditions do not allow the session to proceed, guests may reschedule to another available date or receive a full refund. Once a session is confirmed to proceed following the weather review, it becomes non-refundable. Guest-initiated cancellations due to personal weather concerns are subject to the standard cancellation policy in Section 5.

7.  Health and Safety

Guests must disclose any injuries, allergies, or medical conditions, including pregnancy, to their practitioner prior to the session. All spa and wellness services are performed by independent practitioners who are solely responsible for assessing, treating, and caring for guests during the session, and who carry their own professional liability insurance. Meraki Escape does not provide, supervise, or oversee the clinical or therapeutic aspects of any session and assumes no responsibility for any reaction, complication, injury, or outcome arising from a session, whether or not related to disclosed health information. Any claim arising from the services provided during a session is the responsibility of the treating practitioner and their insurer, not Meraki Escape.

 8.  Private Property and Site Access

Overnight Guests: Overnight guests may access the property in accordance with their cabin reservation.

Day Guests: Day guest access to the Meraki Escape property is limited strictly to the reserved spa and wellness experience. Day guests may not access cabins, trails, guest areas, private areas, or any other portion of the property unless expressly authorized or accompanied by Meraki Escape staff. Arrival, parking, and property access instructions will be provided after booking. Meraki Escape reserves the right to deny entry or require a guest to leave the property if the guest fails to follow access instructions, property guidelines, or staff directions.

9.  Outdoor Setting and Guest Responsibility

Sessions held at our waterfalls or courtyard take place in a natural outdoor mountain setting. The site may include uneven ground, stairs, rocks, water features, damp surfaces, insects, wildlife, limited lighting, and changing outdoor conditions. Guests may encounter mosquitoes, gnats, ticks, and other insects, as well as wildlife including, but not limited to, deer, turkey, birds, butterflies, squirrels, and other native animals. Guests are responsible for wearing appropriate footwear, dressing suitably for an outdoor session, using reasonable care while on the property, and applying personal insect repellent if desired.

10. Guest Conduct and Property Care

Guests are expected to treat the property, staff, practitioners, service providers, furnishings, décor, equipment, and natural surroundings with care and respect. Meraki Escape reserves the right to end the experience without refund if a guest is disruptive, intoxicated, unsafe, disrespectful, or fails to follow property guidelines or staff instructions. Guests may be held financially responsible for damage caused by negligence, misuse, intentional conduct, or failure to follow instructions.

11.  Photography and Media

Guests are welcome to take personal photos during the experience. Professional photography, commercial photography, drone use, styled shoots, content shoots, or photography involving third-party photographers or vendors is not permitted unless approved in advance by Meraki Escape in writing.